Moises O
- Total activity 42
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Activity overview
Latest activity by Moises O-
Moises O commented,
Hey Janelle we currently do not offer the option to download the Mp3's recorded from Live Recording
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Moises O created an article,
Why Can't I Get to the Checkout Screen When I'm Creating my Account
This error is not common but in the events that this happens to you, this is how you fix that. When creating an account during the registration process a posbility of the checkout process may glitc...
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Moises O created an article,
How Does the Library Question Answering / Search Library Feature Work
Our new feature, Library Q&A / Search Library Feature will help you by navigating your own Mindgrasp's extensive knowledge base with our innovative Search Library option. Located conveniently withi...
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Moises O commented,
Hello Monroe! Depending on the length of the Live Recording it should not take more then a few minutes. If you are experiencing anything different please feel free to contact our customer service t...
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Moises O created an article,
What are Mindgrasp Customer Service / Support Hours of Operation ?
Mindgrasp Customer Support Teams current hours of operation are Mon-Fri: 8am - 8pmSat-Sun: 3pm-9pm These will be the most active times through out the week to contact a C.S Agent and receive any a...
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Moises O created an article,
How Does Auto-Save Work?
Our new Auto-Save feature when toggled on prevents users from losing any study material they may have created during their Mindgrasp Study Session. This Includes Auto Saving Smart Notes Short Su...
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Moises O created an article,
How To Use The New Live Recording Feature in Mindgrasp!
Its simple! In order to use our new Live Recording feature you can go to your main dashboard in Mindgrasp & click on [Live Recording] You will first be prompted with the amount of time you have le...
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Moises O created an article,
How To Use Image Upload in Mindgrasp Ask Ai Feature
The first iteration of our Image Uploading Option in the Ai Assistant is here!This feature will save you a hassle by showcasing the first time Mindgrasp will be able to analyze new sets of data, Ap...
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Moises O created an article,
How does Hibernating my Mindgrasp Account Work
When you hibernate your Mindgrasp account you are pausing/postponing your subscriptions active status & payment date for 2 and a half months. You will lose access to your active account immediat...
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Moises O created an article,
How to Hibernate My Mindgrasp Account
You can hibernate your Mindgrasp subscription by going into the settings section of Mindgrasp. Please follow the order below: Mindgrasp Dashboard > Settings > Billing > Cancel Subscription > Hibern...