Moises O
- Total activity 42
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Activity overview
Latest activity by Moises O-
Moises O commented,
Hey Janelle we currently do not offer the option to download the Mp3's recorded from Live Recording
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Moises O created an article,
Why Can't I Get to the Checkout Screen When I'm Creating my Account
When creating your account during the registration process, there is a slim possibility that the checkout process may glitch and prevent you from inputting card details to effectively create your a...
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Moises O created an article,
How Does the Library Question Answering / Search Library Feature Work
The “Search all sessions” feature allows you to search all your own previous uploads and sessions to answer your questions, produce references, or cross-reference with other material. To access th...
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Moises O commented,
Hello Monroe! Depending on the length of the Live Recording it should not take more then a few minutes. If you are experiencing anything different please feel free to contact our customer service t...
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Moises O created an article,
What are Mindgrasp Customer Service / Support Hours of Operation ?
Mindgrasp Customer Support Teams current hours of operation are: Mon - Fri: 8am - 8pm EST?Sat - Sun: 3pm - 9pm EST? You can reach out to a CS agent and receive assistance for any of your questions...
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Moises O created an article,
How Does Auto-Save Work?
When turned on, the auto-save feature prevents you from losing any study material you may have created during your Mindgrasp study session. This includes auto-saving: Generated smart notes Gene...
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Moises O created an article,
How To Use The New Live Recording Feature in Mindgrasp!
Live recording is a great feature if you want to have a copy of a lecture or other live event right in your Mindgrasp account. Once there, you can use it to generate any of our study aids, or you c...
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Moises O created an article,
How To Use Image Upload in Mindgrasp Ask Ai Feature
You can now upload images to the AI assistant. This feature will allow you to analyze new sets of data, approximate graphs, and extract details and notes from new kinds of content. To use the im...
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Moises O created an article,
How does Hibernating my Mindgrasp Account Work
When you hibernate your Mindgrasp account, you are pausing/postponing your subscription’s active status & payment date for 2 months. You will lose access to your active account immediately after h...
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Moises O created an article,
How to Hibernate My Mindgrasp Account
You can hibernate your Mindgrasp subscription by going into the settings section of Mindgrasp. Please follow the order below: Mindgrasp Dashboard > Settings > Billing > Cancel Subscription > Hibern...