You can hibernate your Mindgrasp subscription by going into the settings section of Mindgrasp. Please follow the order below:
Mindgrasp Dashboard > Settings > Billing > Cancel Subscription > Hibernate Account
In order to Reactivate your subscription repeat the steps above and click "Reactivate"
Mindgrasp Dashboard > Settings > Billing > Cancel Subscription > Reactivate
If the Reactivating option does not appear for you. Please don't hesitate to reach out to our Customer Support Team via email at support@mindgrasp.ai and we will reactivate your subscription for you manually.
Image Reference of Hibernation/Reactivation:
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